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Here's what some satisfied customers have to say Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
- on Autoway.ca
I had been looking for a Chevy Avalanche for almost a year. I wanted specific options and features, I wanted a custom look if possible. I had started keeping an eye on Autoway.ca as they had listings for unique rides and thought I might stumble across one that would make me smile.
Well I left a request for what I was looking for, not knowing if I would get a reply as I was looking for something pretty specific. I got a call from Randy, interested in my situation, answering all my questions. And I found the team that worked with him at Autoway.ca, to be just as responsive and happy to work with me.
A listing showed up for a Regency Edition Avalanche... this vehicle was what I was looking for, leather, chrome, custom, the works... but it was not yet ready for sale, and I was going out of town.
Well when I got back I called Randy, the vehicle was ready for inspection so off I went to the showroom. The vehicle was in immaculate condition, I was sold!
The whole crew at Autoway was very helpfull in getting insurance set up, warranty papers clarified, and all the paperwork to get the vehicle from the US to Canada was already complete.
People ask me two things all the time now.... Who customized that great looking Avalanche, and where did you get it.
- on Autoway.ca
My life is busy. Between work, children, animals and the busy lives we lead, buying a new car at a dealership or with some private vendor is near the top on the "Most Hated" list of things to do. In the past, I have found that as a woman I am treated very much as a second class citizen at most dealerships, with the sales people trying to show me something "pretty" about the car, while most assuredly not addressing the bald facts about cost of a vehicle, markup, trade-in, although quite happy to hound me with phone calls regardless of whether I showed interest or not.
At Autoway, I told Randy and Rob what I was looking for. They quite frankly just told me how their profit margin works, no mumbo jumbo, just a simple explanation. Their set-up is no frills (which is great because I know that the purchaser is the one who pays for the shiny showrooms). They made it clear that if I had a specific vehicle in mind they would find it for me. I gave them a budget, they set to work, and with diligence got the vehicle I wanted.
As important as the purchase of the vehicle is, perhaps more important was the flavour or feeling I had throughout and post conclusion of my transaction with Randy and Rob at Autoway. I felt that they were actually concerned that I was a satisfied customer, I was treated as an equal regardless of sex, I was never harassed but was sent update information by e-mail as to whether a certain vehicle suited my needs.
I will go back to them should I need another vehicle in future.
- on Autoway.ca
Randy, just a quick note to say thank you for making our purchase of our Volvo XC90 as simple as possible. You and your staff made buying a premium automobile an unforgettable experience, from the time we stepped onto your lot which was full of newer type premium auto's until we left after our purchasing our vehicle, I never have been made to feel so comfortable. I have recommended your service to everyone I know who's looking for a premium vehicle, I tell them "do your homework"; know what you want and find out what the vehicle is worth and be prepared to save thousands thru Autoway. I appreciate your fixed pricing and am truly surprised at the price you can sell a vehicle for. You've made buying a vehicle a pleasurable experience. I will definitely use your service again.
- on Autoway.ca online
Thanks for a great car buying experience. The 2010 Maxima SV you found for me is exactly what I wanted at a reasonable price.
Most car dealerships still stick to the same business model they used 40 years ago, with the game playing and "shady" feel to the whole experience. They sell cars in the same way they always have. The Autoway model is much preferred by me. There is no "selling" involved at all. The customer decides what car they want. Autoway finds that car; puts all costs clearly on the table in advance; and delivers, with no games, upselling, etc. There is the sense of integrity through the whole process. No better way to buy a car.
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